Shipping policy

Article 7 - DELIVERY

Deliveries are made by La Poste, Mondial Relay, Chronopost, UPS or DHL, Monday to Friday, depending on the option chosen by the customer when validating the order. The carrier reserves the right to drop off the parcel at a relay point if the customer is absent at the time of delivery.
Free standard delivery 7 to 10 working days
Express delivery 9.95€:
- Europe: 2 working days
- Rest of the world: 5 working days

The delivery time indicated when the order is placed is given as an indication only and cannot be guaranteed. COHETE CLASS SAS cannot be held responsible for the consequences of a delay in delivery for which it is not responsible.

Delivery is made to the relay point chosen by the customer or to the full delivery address indicated by the customer, it being specified that this must be the customer's home address, or that of a natural person of his choice, or of a legal entity (delivery to his company). Delivery cannot be made to hotels or post office boxes.

Orders are dispatched on average within two working days. In order to meet these deadlines, the Customer must ensure that he has provided accurate and complete information concerning the delivery address (such as, in particular: telephone number, street number, building number, staircase number, access codes, names and/or intercom numbers, floor, etc.).

In the event of missing or damaged goods in transit, the purchaser must make all necessary reservations on the order form upon receipt of said goods. These reservations must also be confirmed in writing within five days of delivery (to the following address info@josefina.fr).

In the event of delivery of one or more products outside the territory of the European Union and in the DROM- COM, the Customer declares himself to be the importer of the product(s) and accepts that in such a case, the company COHETE CLASS SAS may be materially unable to provide him with exact information on the total amount of charges relating to customs duties and formalities or import taxes applicable in the country where delivery of the Product is requested.